Privacy Policy

Last Updated on

October 19, 2023

1. Compliance with Relevant Laws and Ordinances

We at Japan Cart believe that the protection of the personal information of our customers is fundamental to our business activity and one of our social obligations as a corporation.

In accordance with the policies described below, we comply with the relevant laws and ordinances concerning the protection of personal information and the guidelines established by the Japan Medical Device Industry Executives Association.

We hereby disclose our privacy policy in order to better build a relationship of trust with our customers.

2. Information Usage and Purposes

Japan Cart will only use the personal information of our customers for the achievement of the purposes described below. We will never use your personal information for other purposes.

  • Acceptance/receipt of applications for Japan Cart merchandise, the delivery of orders, the billing/settlement of costs and expenses
  • Dealing with inquiries/consultation concerning Japan Cart merchandise, handling repair, support, and maintenance
  • After service of Japan Cart merchandise
  • The issuance of warranty certificates of Japan Cart merchandise, provision of in-warranty repairs/services, after-warranty after service
  • Provision of after service, and operation and maintenance of contracts for Japan Cart and affiliated company merchandise
  • Provision of information regarding business affairs, administrational management, market research, research and development of products and services
  • Reaching decisions concerning credit limits, management of credit limits
  • Reaching decisions concerning employment of employees, management of human resources

Warranty Certificate: The information contained in duplicates and copies of warranty certificates may be used for the provision of in-warranty repairs and services and after-warranty after-service activities.

Website: Japan Cart will take responsibility and control and manage the personal information received from customers for use only in replying to customers. Personal information will not be disclosed to third parties nor used for other purposes.

3. Methods of Acquiring Personal Information

We will acquire personal information primarily from application forms and contracts. We may also acquire personal information through questionnaires and campaigns via postcards and the internet. Personal information will be acquired through methods deemed suitable and in accordance with the Personal Information Protection Law and other relevant laws and ordinances.

4. Provision of Personal Information to Third Parties

Japan Cart will never disclose personal information to third parties other than in the following circumstances:

  • In situations where prior consent is received from the customer
  • In situations where required by law or other legal reasons
  • In situations where required to protect one’s life, body, or property and where obtaining the consent of the customer is difficult
  • In situations where the handling of personal information is consigned and in the scope necessary for the achievement of the prescribed purposes described above.
  • In situations where a business or company is merged, split, or transferred.

5. Disclosure Requests from Customers

Japan Cart will accommodate requests for disclosure, notification regarding the purpose of use, revision, addition, deletion, suspension of usage, or the suspension of provision to third parties. However, we will be obligated to charge for request situations 1) and 2).

6. Implementation of Safety Measures

Japan Cart will implement adequate safety measures to prevent the leakage, falsification, and loss of personal information.

7. Product Return and Refund Policy

Japan Cart will take back sold products (sales return) only when there is any manufacturing defect. In that case, payment will refund in the same mode of payment/account/person or customer suggested as written within 5-7 working days from the product received.

8. Continuous Improvement

Japan Cart will, through periodic audits, always strive for ways to continuously improve in regards to the handling of personal information.

9. Digital Information Disclosure

Japan Cart uses cookies to collect customer browsing data. Japan Cart will disclose the purpose of use, collection and processing mechanism.

Usage of Google Analytics on this website: Japan Cart will collect access information to the website via Google Analytics (https://developers.google.com/analytics). The terms of service of Google Analytics are shown on this page (https://marketingplatform.google.com/about/analytics/terms/us/). Japan Cart will collect information of users using Cookies provided by Google but does not acquire information to identify individuals. Collected data is managed based on the privacy policy of Google Corporation by the use of Google Analytics. The privacy policy of Google Analytics is shown on this page (https://policies.google.com/privacy?hl=en-US).

Information about the cookies used when you visit this website: Cookies are used on this website to statistically identify browsing, display the best site to customers, and deliver advertisements. We cannot obtain information that can identify an individual by cookies. In addition, customers can reject or delete cookies from the browser settings. If rejected, restrictions may occur, such as not being able to use all or part of the services on this website.

Terms of Use

About a Link to Our Website

The link to our website is free as a general rule. It is unnecessary to contact us when linking. When posting the link, please specify that it is the website of JAPAN CART (japancart.in) (Vinayak Junction Private Limited Ltd.). However, certain links are strictly prohibited:

  • Any links from sites which slander our company and/or our products, or are defamatory in nature
  • Any links from sites which are offensive to public order and morals, or damage our credibility and dignity
  • Any links from sites using frames, or other methods to obscure the origin of the content
  • Any links which are misleading concerning possible co-operation
  • Any other links judged to be of an inappropriate nature

Regarding Copyright

The copyright, trademark, and other intellectual property rights of the corporate mark, trademarks, product pictures, operation pictures, images, articles, music, program data, and other information (called [data]) published on www.japancart.in belong to Japan Cart and its affiliated companies as well as cooperative companies (herein referred to as [Japan Cart]) as well as rights holders who approved use to Japan Cart.

Any downloading, reprinting, reproduction, alteration, distribution, transmission, or diversion to other websites or printed material, commercial use (referred to as [use] below) of part of all of the data of this website without the prior consent of Japan Cart is a violation of copyright, trademark, and other intellectual property rights. We will not recognize any changes or distribution and the like, even for personal use. Product catalogs and operation manuals are downloadable only for personal use and do not infer a transfer of rights owned by Japan Cart. The e-mails sent to customers by Japan Cart cannot be reprinted or used for other purposes, and their copyrights belong to Japan Cart.

Concerning the Use of This Website (Disclaimer)

The content of this website including the data, nor the links related to it are in no way guaranteed. We will not be held responsible for any damages resulting from the use of data from this website. Regarding links, we do not guarantee the content of the source websites. The content of this website may be changed, or its operation suspended without advance notice.

Governing Law, Jurisdiction

Unless otherwise provided for, the governing law of this website and its use, as well as the interpretation of its terms of use, will be Indian law. Unless otherwise provided for, the Ahmedabad district court will be the court of jurisdiction for any disputes relating to this website.